Estimate to Work Completion, Danny was professional and personable. When I am getting estimates for a job, I ask a lot of questions to avoid misunderstandings later. Danny was not only patient but enthusiastic about doing the work and answering questions. Problem Solver. I had put something on my ceramic tile floors 4 years ago that home depot recommended for a "shine". It was like a a bad idea. It left the tile with a brown covering, giving the appearance floor was dirty or angly shade of off-white. Prior professionals wouldn't touch the floors. Danny took a close look ands described what he thought would work best, then did a test spot before even giving an estimate. His technique worked The Cleaning. Danny arrived promptly the day of the job, he brought his wife to do the detail work. They did a PHENOMENAL job on my floors and even did my dated tile counters. My floors are unbelievable and my counters have a face-lift. I also had him do my fiberglass tub, it too looks like new. The detail work done by his wife was like another layer of awesome. Many others I contacted would never have gone above and beyond like that. Not only do I recommend Nova Tech, I will use them again.